Can I modify/change the specification for the ordered product without cancelling it?
Can I reinstate a cancelled order?
Why i am getting charged for cancellation? / What is cancellation Fee?
Why i am getting charged for cancellation? / What is cancellation Fee?
How long does it take to cancel an order?
If the seller hasn’t shipped the order, it will be cancelled immediately. If already shipped, cancellation occurs once the courier confirms the return.
In some cases, a cancellation fee may apply if cancelled after the specified time. Cancellation windows vary by category, and doorstep cancellations may also incur fees. Please check the product page for details.
I see the 'Cancel' button but I can't click on it. Why?
A greyed-out 'Cancel' button may indicate:
- The item is out for delivery or already delivered.
- The item is non-refundable (e.g., digital products like Gift Cards).
- The cancellation window has passed and doorstep cancellations may incur fees.
Check the product's cancellation policy before purchase for clarity.
Where can I find the free cancellation period once an order is placed?
After placing an order, you can find the free cancellation period on the 'Order Details' page.
You need to Sign in to view this feature
This address will be removed from this list